Practice Team

Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Mrs Ahila Sithamparappillai (f)

Administration

Miss Jyothi Eregowda (f)

Miss Sinthiya Sivasothy (f)

Mr Umacaran Sithamparappillai (m)

Reception

Mrs Jill Burgess (f) – Head Receptionist

Mrs Christine Swanson (f)

Mrs Malarvili Srisabesan (f)

Miss Olivia Black (f)

Miss Halima Khanom (f)

The receptionists are trained to listen to your needs, requests and queries. They can give you information about the practice and facilities. They also make appointments appropriate to your assessment of urgency.

Please remember that if the receptionist needs to ask you questions, they are carrying out our policy which is aimed at making the practice run smoothly.

Please note all our receptionists comply with our patient data protection act, so please be aware that at times they will ask for proof of identity, etc, before information can be given out.