Emergency Contacts


In case of an acute emergency please dial 999.

Accident and Emergency

The nearest A&E Department are at the Queen Elizabeth Hospital (020 8836 6000) and at the University Hospital Lewisham (020 8333 3000).

24 Hour Advice

The NHS 111 service provides information, advice and access to medical services 24 hours a day, 365 days a year. Calls to 111 are free from both landlines and mobile phones.

Please do not go to A&E during the day, unless it is extremely urgent and life- threatening. Please call the surgery on 020 8858 0689 during opening hours if you have a problem. The GPs run a triage telephone clinic and are best placed to advise you about appropriate treatment, etc. This may stop unnecessary attendance at A&E departments, along with a lengthy wait.

Notes on Guidance

Some emergencies are self-evident:

  • Collapse
  • Major stroke
  • Haemorrhage
  • Poisoning
  • Electrocution
  • Severe burns
  • Suspected heart attack
  • Major fractures or serious injury

These all warrant a 999 ambulance.

Other emergencies such as:

  • Severe abdominal pain
  • Pneumonia
  • Severe headache
  • Worsening asthma
  • High fever in a young
  • Listless child

These all need to be dealt with promptly by a GP.

Less serious problems such as:

  • Earache
  • Minor fevers
  • Coughs and colds
  • Tummy upsets

These can usually initially be dealt with using over the counter medicines or wait for a routine appointment with the GP and should generally not be presented as emergencies for GPs.

For more information, please visit our Treatment Room.